Deklaratë për shtyp
Duke qenë se kriza e pandemisë botëore të COVID-19 është duke u zhvilluar më tepër, aspekte jetike të ekonomisë janë duke u vendosur përballë krizës së falimentimit. Një nga sektorët jetik që gjeneron punësim të konsiderueshëm për Shqipërinë është sektori i BPO (Proceset e Transferueshme…
Improving service standards in the service sector (BPO) boosts employment and the country’s economy
The Albanian Business Services Association (ABSA) in partnership with the TFL for Life (TFL) have begun implementing the BPO Sector Project through a legal framework, advocacy and lobbying for economic growth and employment, which is financially supported by Risi. The purpose of this project is…
ABSA part of the Global Woman Club summit
Saturday 6th and Sunday 7th April, Albanian Business Services Association was part of the summit organized by the Global Woman Club in Collaboration with Academy of Leadership Sciences Switzerland.We are extremely grateful for the opportunity given to us to become member of the Global Woman…
Engagement of civil society actors in the labor world.
The Friedrich Ebert Foundation and the Olof Palme Center in cooperation with the Center for Rights at Work organized today at Hotel Rogner “Salla Antigonea 1” a cooperation forum on “Cooperation of trade unions with civil society actors in the world of work. “The purpose…
Together for Life Association presented the findings of the report realized with 1000 employees of the Call Center sector in 4 cities of Albania.
Albanian Business Services Association and Albanian Outsourcing Association, together with employees of this sector, representatives of institutions and civil society, highlighted, among other things, the lack of suitable working conditions at a round table held on Tuesday.One of the primary problems presented in the study…
“Fusion BPO Services” meets ABSA
Mrs. Arjodita Rraboshta, President of Albanian Business Services Association and Mrs. Lida Alla, representative of AIDA, hosted today at ABSA’s offices, CEO and co-founder of one of the world’s most successful BPOs, “Fusion BPO Services”, whose goal was the recognition of the labor market in…
ABSA was invited to be part of the Global Female Leaders Summit
Albanian Business Services Association was invited to be part of the Global Female Leaders Summit that brings together high-achieving leaders from all over the world. It gives focus to new ways of thinking and presents aspects we think we already understand from a new and unfamiliar perspective. This…
8 Key Steps to Minimize the Risk of Outsourcing
Many companies, including yours, might find outsourcing to be a good idea as there is so much to be gained from it: operationally, financially and logistically. But there are also risks involved in this business model. Several issues may crop up. For instance, the cost…
Outsourcing Vs Insourcing: for Better or for Worse?
What is Outsourcing? Outsourcing is referred to as delegating the tasks that are not the core business of a company to other companies that have expertise on the same. Normally work is always outsourced to an offshore outsourcing company because of the highly profitable rates…
10 Ways to Outsource Business Processes Effectively
Outsourcing is here to stay. There are various reasons why businesses may choose to outsource. Some outsource with an eye on maintaining their competitiveness through cost-effective operations. Some other businesses outsource operations that might be too convoluted for their staff to handle. If you want…