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“Fusion BPO Services” meets ABSA

Mrs. Arjodita Rraboshta, President of Albanian Business Services Association and Mrs. Lida Alla, representative of AIDA, hosted today at ABSA’s offices, CEO and co-founder of one of the world’s most successful BPOs, “Fusion BPO Services”, whose goal was the recognition of the labor market in…

10 Ways to Outsource Business Processes Effectively

Outsourcing is here to stay. There are various reasons why businesses may choose to outsource. Some outsource with an eye on maintaining their competitiveness through cost-effective operations. Some other businesses outsource operations that might be too convoluted for their staff to handle. If you want…

The Role of BPO in the Insurance Industry

In today’s volatile and highly complex business environment, substantial change is being witnessed in the insurance sector. The main reason behind this is the changing market drivers and stringent regulatory norms. The cut throat competition in the insurance sector has given rise to various operational…


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