A virtual assistant is an independent contractor who provides administrative services to clients while operating outside of the client’s office. A virtual assistant typically operates from a home office but can access the necessary planning documents, such as shared calendars, remotely. People employed as virtual assistants usually have several years of secretarial or office management experience.
Virtual Assistant Duties
The specific duties of a virtual assistant vary according to the needs of the client and the terms of the contract. Some virtual assistants handle clerical and bookkeeping tasks, while others may post regular updates to social media or write articles for a blog. A well-rounded virtual assistant may also handle travel arrangements, appointment scheduling, data entry, and online file storage.
Before hiring a virtual assistant, the client can ensure a smoother working relationship by creating detailed instructions about tasks they need to have performed. A written manual reduces the risk of misunderstandings that can occur in a remote working relationship.
Roles of Virtual Assistant
Recruitment Process Outsourcing
VAs are trained and skilled in RPO and can create a specific reliable database along with enhancing social media exposure for your hiring needs. VAs ensure proper filtering of candidates at every step right from the preliminary interview call. With the VA services, you will never need to take up the hassle of hiring at your HR end.
E-Commerce Assistants are handling outsourced e-commerce activities, providing e-commerce support. They are taking care of customer service, order processing, order management, shipping management, inventory management, product information sharing, and feedback management. With the back-up, they rest assured of professional e-commerce management enhancing customer base and product awareness in the right markets.
Having the resources and expertise to make available the required database which can help in taking care of the business owner activities whether it is developing a plan for every stage of business cycle, initiating research for a new product/service to be launched, deciding upon hitting the right segment of end clients or day to day business activities of administrative nature which provide a strong spine support for successful running of a business enterprise. By managing all these activities, helps automatically the business in utilizing the in-house resources and energies towards wealth management in the most efficient manner.
General administrative tasks never line up as the direct income generators but at the same time, a business cannot survive without perfect execution of general administrative tasks. So, whether it is the regular office supplies or the travel arrangements or event arrangement and co-ordination or scheduling all meetings and maintaining the fully calendar or handling the reception virtually, Vas are fully equipped in handling all the administrative tasks.
By outsourcing your regular time eating general administrative tasks to the VAs you save time and energy of resources for putting them to better usage matching their skills and expertise level.
Reaching out to multiple clients in multiple locations at the same time is not only a cost enhancing function but also a complex and time-consuming vertical for business setups. By outsourcing voice telemarketing requirement a business not only saves on a huge chunk of that extra cost but also save valuable time for better implementation.